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Terms and Conditions for Digital Products

  • Product Description
  • All products offered are digital goods delivered electronically
  • Products include PDF files and related digital materials
  • No physical goods will be shipped

  • Delivery
  • Digital products will be delivered automatically after payment confirmation
  • Delivery occurs via download link or email
  • Customer is responsible for providing correct email address

  • Pricing and Payment
  • All prices are final and include applicable VAT
  • Payment must be completed before delivery
  • We accept Stripe

  • No Refund Policy
  • All sales of digital products are final
  • No refunds will be issued due to the immediate access nature of digital goods
  • By purchasing, you acknowledge and accept this no-refund policy

  • Copyright and Usage
  • All digital products are protected by copyright
  • Products are for personal and commercial use only
  • Redistribution, sharing, or resale is strictly prohibited

  • Technical Requirements
  • Customer is responsible for ensuring compatibility with their devices
  • We do not guarantee compatibility with all systems
  • Minimum technical requirements: PDF Reader

  • Contact 
  • Grit Wolany, Gutstrasse 73, 8055 Zurich, grit (at) ratatat (dot) ch

  • Last updated: 17.02.2025